Welcome to Cairn Center. To make your first visit as comfortable and stress-free as possible, we would like to walk you through what to expect when you come to see us for the first time.

Initial appointments or rescheduling can be done by calling Dr. Jain's office # (702)-508-9461 between the hours of 8:00 AM and 5:00 PM on Monday to Friday. We usually return phone calls by the end of the day, but if not, we will strive to call back within 24 hours.

If you need to cancel an appointment, please do so at least 24 hours before your appointment.

Plan to arrive early for your first appointment. We want you to have your full time with
Dr. Jain. Read the directions to our office on our Contact page.

Come in and please turn the switch to the ON position outside Dr. Jain's office to let her know you have arrived, and then have a seat in our waiting room. There are books pertaining to mental health available on our bookshelves for you to read while you wait.

Please print and fill out the Psychiatric Evaluation Intake Form (located in the box at the top right of this page) and bring it with you. To complete the form you will need:

1. Your primary care physician's office address, phone and fax number
   
2. Your local pharmacy address and phone number
   
3. Contact information of your previous psychiatrist/psychotherapist (if applicable and readily available)
   
4. List of all current medications with dosages and how long you've been taking it. In case we have to prescribe you medications, it is important for us to know all the prescribed medications and supplements you take in order to avoid drug-interactions and make the best medication decisions for you.
   
5. List of all prior psychiatric medications, what dose were you taking and the reason you stopped taking that medication. Take some time to gather your thoughts about previous treatment, medications and what was helpful as this will greatly assist us in formulating the best treatment plan for you.
   

Payment will be due prior to the evaluation. We accept cash, checks or credit card (VISA/ Mastercard) only. 

Please do also read the Practice Guidelines and Consent to Treatment Form (on our Resources page) so that you can ask Dr. Jain any questions that you may have before consenting to treatment. Notice of Privacy Practices is also available for review.

Thank you for choosing Cairn Center. Below you will find some additional answers to commonly asked questions about starting therapy. If your questions are not fully answered, please give us a call. We look forward to working with you.

How soon can I get an appointment?
For first-time visitors and those in need of prompt attention, we will always do our utmost to manage appointments as soon as possible. As a commitment to those we treat, we make ourselves personally available for emergencies should they arise.  We also make ourselves available for phone and web consultations should this prove necessary or more convenient. 

What can I expect during my first appointment?
At your first visit, our first goal is to get to know your situation so that we can understand your complaints and how these problems are currently affecting your life. From this, we will formulate a diagnosis that will be discussed in detail with you, and then map out a treatment plan that we can agree upon together.

What do I need to bring to first visit?
Please print and fill out our Psychiatric Evaluation Intake Form and Release of Information / Consent to Treatment Form and bring these with you for your first visit. Additionally, the
PHQ-9 and Mood Check will help Dr. Jain screen for depression and bipolar disorder. Our resources page has screening tools for several other disorders and you can print and fill out any of them that you feel apply to you and bring to your appointment. Please plan to leave plenty of time to get to us on your first visit as some patients may have a hard time finding us at first (see the map on our Contact page).

Are your services covered by my insurance plan?
As I am not a member of any HMO/PPO insurance plans,  Cairn Center treatment is fee-for-service only and payment is due at time of your appointment. That does not mean that you may not be able to be reimbursed by your insurance company for your Cairn Center visit. Many insurance policies provide ‘out of network benefits’ that reimburse our services to varying degrees. We can help facilitate your efforts to claim traditional insurance benefits by providing you a receipt that you can then submit to your insurance company.

What is your cancellation policy?
As we only schedule one person per appointment time, you have effectively contracted for that time. As such, should you not attend your session and not give us 24 hours notice (so that we can try to fit another patient into that time), you will be charged for the full fee of the appointment that you had reserved, regardless of whether this appointment was used or not. Frequent cancellations/rescheduling may incur a fee as well.

How long does treatment take?
This is not a question that can be answered with a blanket statement. As all people are unique, length of treatment is highly variable and  depends upon a patient's goals for treatment, frequency of sessions, and ability to work at those goals. At your first appointment we will discuss the length of your unique treatment with you.